Episode 11: Should We Use AI Agents?

Listen on Spotify, Apple Podcasts, YouTube, or wherever you get your podcasts!

In this episode of The Data Literacy Show, Ben Jones (CEO of Data Literacy) and Alli Torban (Senior Data Literacy Advocate) share a practical framework to help you identify strong AI automation candidates, reduce risk, and keep quality high over time.

Topics covered:

  • How to use the Frequency–Complexity Matrix to spot good automation opportunities
  • How to evaluate a task’s exception rate and decide between full or hybrid automation
  • How to estimate recovery cost so you can start automating safely
  • The four categories of Automation Health Metrics every team should monitor
  • Why humans still play a critical role in trusted automation

Links mentioned:

Waitlist for our new course Enhancing Your Workflow with AI: ⁠https://dataliteracy.com/enhancing-your-workflow-with-ai/⁠

quadrant chart showing complexity on y-axis and frequency on the x-axis.